Support
Contact
Section titled “Contact”| Topic | Contact |
|---|---|
| Integration questions, bugs, higher limits | api@uniqueonthego.com |
| Security issues and leaked credentials | security@uniqueonthego.com |
| Access, onboarding and contracts | Your Unique account manager |
We answer integration questions within one business day. Security reports take priority.
What to include
Section titled “What to include”- The environment (sandbox or production) and your
client_id. Never send yourclient_secret. - The
request_idfrom theX-Request-Idresponse header. - The request you made (method, path, query) and the response you received.
- When it happened, in UTC.
Use of the API is governed by your service agreement with Unique. Credentials are issued to your organization and may not be shared with third parties without our written consent.